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Mail merge in Word

explains how to mail merge everything from letters to phone lists

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Of all the tools available in your word processing package, mail merge is one of the most useful. The software lets you create personalised letters automatically by combining a list of names with a document, but it can do more than that.

What is mail merge?

The basis of any mail merge is a list of repetitive data such as names and addresses, which you then merge with any standard document - typically a letter. The result is a series of personalised documents, such as individually addressed letters or labels.

This is how to create a mail merge in Microsoft Word 2003 and in Word 2007 on a PC. In Word 2003, start with a new document and choose Tools > Letters and Mailings > Mail Merge. This opens the task pane, which is a step-by-step process for creating a mail merge. In Word 2007, start with a new document open, select the Mailings tab and choose Start Mail Merge > Step-by-Step Mail Merge Wizard. This displays the same wizard that you see in Word 2003.

From here on, both programs work the same way.

Start by selecting the document type, which can be letters, email messages, envelopes, labels or a directory. For now, choose Letters and click Next. Select Use the current document and then Next to decide on the recipients. Use Existing List and then Browse will open an Excel file that contains the names and addresses you need or an Access data file. You can also add a series of Outlook contacts via Select from Outlook Contacts and then click on the relevant folder. When you assign a list you will see the entries appear - you can deselect any that you do not want to send the message to.

If you don't have your list on your computer, select Type a new list and click Create. The standard list includes title, first name, last name, company name and various other details, but you can amend these with the Customize Columns option, and set up field names for those details that you want to use for the merge. You can then type the information into your new list.

Make sure that if you plan to send your merge letter via regular mail you record the recipient's name, address, city, postcode and such. For email merges you will need, at the very least, everyone's email address.

prepare the letter

Once you've selected your recipients, click Next and write your letter - this text will appear in every letter that you send. Once you've done this, you can add your merge fields. These indicate where the information from each entry in the list is to be inserted into the letter.

The simplest way to do this is to select More Items, then choose each field you want to add to the letter and click Insert. If you do this all at once you can then organise the items after they are in place in the document. Close will shut the dialogue. Create a new line or add a space between each set of fields so the data won't be jammed together.

creating directories and lists

Creating a directory is similar to creating merge letters, only this time you should select Directory in the first step of the merge. When you do this, you can select the recipients from your list (although they will be list items rather than recipients), and add the fields to merge the details.

For example, your directory might include first name, last name, company name and position and when you merge it, you will get one list of these on a single page (or multiple pages if your list is a long one). When you preview the merge it will look as though the page contains just one entry, but this won't be the case. In addition, you won't be given the print option so you must merge to a new document and then print that document if desired.

Mail merges can be used for a range of tasks. For example, when organising a conference, use labels to create not only mailing labels but also name tags for people to wear at the conference.

Use letters to stay in touch with registrants and use the directory merge to create a list of conference attendees for registration day.
For example, a person's first and last name should be separated by a space followed by the address on the next line and city, with postcode and country on the following line. You may also want to include a salutation such as 'Dear' followed by the person's first name, for example.

Click Next and preview your letters using the Recipient navigation buttons in the top right of the screen. Move from one recipient to the next to see how the letter looks - if the merged data is not spaced correctly, click Previous, make changes to the document and check this again.

You can delete a recipient via the Exclude Recipient button and, if the recipient list needs any changes, you can click to edit it too. When you have everything looking the way you want it, select Next to complete the merge.

You can either Print the merged documents or Edit Individual Letters, which will send the merge to a new file.

This is the ideal choice as it gives you another chance to look at each letter before printing it, and you can fix them if necessary. If you want to use the merged document in future, make sure you save it before closing.

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